Retail

Enhanced Communications – Your Key to Success

As a retailer, you’re under constant pressure. On one hand, business costs must be kept to a minimum, and on the other hand, the pressure to provide outstanding customer service has never been greater. Striking a balance between the two is critical for success. And that’s where Standard Tel Networks can help.

Standard Tel Networks is helping retailers succeed with a suite of powerful solutions that combine voice, video and data over IP to improve your responsiveness to customers and efficiency across the business while dramatically reducing communications costs.

With Standard Tel Networks solutions in place, you benefit in many ways.

Standard Tel Networks' Integrated Communications Platform helps reduce the cost of installing state-of-the art communications at new and older stores and provides the flexibility to update legacy phone systems across the chain at a pace to suit your business.

Benefits include:

• Easy-to-use communications, conferencing and collaboration tools improve information exchange across the chain
• A full range of wireless and wired IP phones improve staff productivity, providing access to information and applications from anywhere in the chain
• Scalable, flexible contact centers which can be set up with agents and staff at any location to meet customer demand 24/7
• Speech-enabled inquiries via the phone speed up access to information for employees and customers
• Real-time security and monitoring systems linked with digital video help accelerate identification of fraudulent transactions and help address shrinkage

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